Rapid Fire & Safety is honoured to announce that we have won the Customer Service Excellence Award at this year’s Kilkenny Chamber Business Awards. Being shortlisted alone was a privilege, but winning the award marks a milestone that reflects the trust, loyalty and support of our customers over the last decade.
Community support is a core part of who we are. We proudly support a wide range of sporting organisations, teams and clubs, helping local talent thrive. We work closely with charities and community groups and remain especially proud of our partnership with SOS Kilkenny, where we provide work experience opportunities for individuals with disabilities. We also run a foreign exchange work experience programme that gives international students valuable hands-on experience within our business.
We have also consistently highlighted the importance of defibrillators in the community. As a company committed to safety, we firmly believe that defibrillators are one of the most effective life-saving devices available, and we have pushed to make them more accessible across homes, workplaces and public spaces. Ensuring more people understand their value and have access to them is something we feel strongly about, as early intervention can be the difference between life and loss.
To maintain the highest standards, our staff have completed various training programmes throughout the year to expand their knowledge in new technologies and update their existing skills. Their dedication plays a significant role in the customer service we deliver and is a key reason we have been recognised with this award.
