OUR County Council Library Service will offer a new model of service delivery from June 8 as part of Phase 2 of the Government’s Roadmap for Re-opening Society and Business.
While library buildings have been closed to the public, staff has been busy developing new models of service delivery behind the scenes.
Users will not be able to walk into the library and choose their own books but they can still order and return books using this model which will be available in Castlecomer, City and Graignamanagh Libraries.
County Librarian Josephine Coyne said this model is another example of library staff adapting to new ways of delivering services.
“Like other businesses and services in Kilkenny we are learning to adapt so that we can continue to deliver this valuable service to our members and we look forward to their co-operation to make this work effectively.”
Check your library
Here is how the Order and Collect service works:
- Ring or email the relevant branch
- Give your name, phone number, card number and your broad preferences/area of interest
- Staff will select the stock and once the items are ready for collection, you will be contacted with a designated collection time.
- You can borrow up to three items
- Adults must order on behalf of children U12 years of age
Order and Collect is available only by ‘phone or email. Please do not visit the library to collect books unless you have been contacted by staff.
Return bins will be available outside each of the three libraries for stock return.
The service is available from 10am to 4pm, Monday Friday at Castlecomer 056 firstname.lastname@example.org
City Library: 056 email@example.com
To enable libraries to provide this service libraries have established rigorous health and safety protocols to ensure your and library staff safety.
Kilkenny Library Service will continue to provide a door to door delivery service to those 70 years and over. Contact library HQ at 056-7794160
An extensive online services will also be available as well as a range of wellbeing projects and initiatives.